WhatsApp automation

Let WhatsApp automate the work for you

Make more of your WhatsApp by automating support, creating marketing automations and even generate sales on auto-pilot. Enable your own AI agent that knows everything about your business.

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Edit anything to create the perfect customer journey
One click to connect opt-ins, assign agents, apply tags or trigger other flows
Automating the top eCom brands,
one conversation at a time.
fina garcia logo.banoffee logo.
pj. lobster logo.newcop logo.salad code logo.thecosmethics logo.dona tomasa logo.two poles logo.
Buying Signals

Turn support conversations into extra sales

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Find sales opportunities in every conversation

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Automatically follow up with each customer when they show interest

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Turn 20% of support conversations into a sale

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Genuine after-sales

Give customers amazing post-purchase experiences

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Automate after-sales for every order,

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Customize using time delays, conditional data or even connect other flows

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Get 5-⭐️  from happy customers, or assign agents for extra help

Transactional messaging

Set up transactional notifications once, automate forever

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Send order updates to your customers

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Turn new customers into marketing contacts

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Customize the flow exactly as you want, for a perfect customer experience

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WhatsApp chatbot

Automate replies from WhatsApp campaigns

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Send campaigns without worrying about replies in chat

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Set up your AI chatbot to handle over 70% of questions

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Hand off complex customer cases to human agents

"Hoola is the most powerful thing to happen to eCommerce since Shopify came out."

jesus from consultoria.

Jesus, eCom

Use cases

Why you need WhatsApp marketing software

for D2C Brands

Give your eCommerce brand a new channel

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Launch your products

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WhatsApp quizzes & surveys

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Create your WhatsApp community

for Retail

Engage your offline customers in chat

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Manage all support conversations with ease

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Schedule appointments from chat

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Keep offline customer engaged

2X

Conversion rate

>70%

Automated support

3000+

New leads per week

🇪🇸 España
📱 Mobile App

How Vermut achieved a 95.4% increase in lead conversion using WhatsApp

Read full story
25%

of Revenue via WhatsApp

23X

Average ROI on WhatsApp

30,000

Total subscribers

🇪🇸 España
🛍️ Fashion | 🛒 eCommerce

How Banoffee generates 25% of their sales from WhatsApp in less than 6 months

Read full story
Product demo

See how Hoola works

Take 2-minute to see our features: inbox, Klaviyo property sync, skills library & Shopify triggered automations.

Attributed revenue

21%

Conversation rate

15%

Overall ROI

22X
Testimonials

What our users say

“25% of our revenue comes now from WhatsApp, and our customers love it. It’s been our best decision this year.”

Ana, Founder

Banoffee BCN

“WhatsApp is our #1 Priority for 2024, it has 10X our customer experience”

Riki Project Lobster.

Riki, Head of Growth

P.J. Lobster

“This changes the game, we’re adding WhatsApp to ALL our stores asap”

Julio.

Julio, CEO

Gravitas Partners

“Nuestros clientes nos pedían más cercanía y personalización, con Hoola puedo escalarlo sin tener que escalar mi equipo.”

ricardo from grippadel.

Ricardo, Founder

Grippadel

“Hoola nos acerca a los clientes de nuestras tiendas de una forma y con un impacto que no habíamos sido capaces de conseguir hasta ahora.”

angels from fina garcia.

Angels, eCom & Brand

Fina Garcia

“Hoola es lo más potente que le ha ocurrido al eCommerce desde que salió Shopify.”

jesus from consultoria.

Jesús Orozco, CEO

Consultoria.io

Frequently asked questions

We will personally guide you through Hoola & answer any of your questions. See how you can turn support into extra sales, while boosting customer experience in your business.

How quickly can I get started?

You can get started today! Just schedule a demo with us to see how we can work with your business. We look at the setup you currently have, and give you advice & insight on the potential for your business!

Why should I choose Hoola for Shopify?

We have the expertise & resources in-house to help you get started & start scaling right after. A WhatsApp widget is one thing, but it's not enough to be of great assistance to customers, give them a better experience, and also use automations to grow your business or save time. Pick wisely! (We can also call about this)

What do I need to start using Hoola?

An established retail or eCommerce brand, or similar online business. With established, we mean that you have some traction, so more than 10k website traffic, and/or more than € 50k revenue / month. From those benchmarks and up, we notice the highest impact from the AI support agent & most uplift in revenue!

Which restrictions do apply to using WhatsApp?

The main restriction for using WhatsApp for business purpose comes from the WhatsApp commerce policy, this prohibits business selling alcohol, firearms, medical products, dating, gambling and among other industries (see link).

Can I move my number from WhatsApp Business App?

Yes! In your WhatsApp Manager you can move your WhatsApp number to Hoola from another WhatsApp Business Solution Provider or the WhatsApp Business App.