WhatsApp widget generator integrations.

WhatsApp Widget Generator

Create your WhatsApp widget and chat button to integrate with your website. Use it anywhere you can, to offer easy-access WhatsApp support and follow our opt-in guide to see best practices.

Widget
Phone
Generate

Test Link →
{{ generateWidgetCode }}

{{ customer.prefilledmessage }}

Hey, opt me in!

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iPhone 15

How to generate your WhatsApp widget

You can generate your widget easily within 3 steps, just use our generator above. If it doesn’t work, or you need any edits, give us a call!

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1. Customize your text

Take your time for a great teaser and welcome message to get people from your website to WhatsApp and personalize the CTA with your branding.

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2. Enter business details

Enter your WhatsApp Business phone number or get one from Hoola. Then add a pre-filled message or optionally connect it to an opt-in.

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3. Embed the widget!

Test the WhatsApp link, then copy the HTML code and follow the docs to paste it into your shopsystem or website.
Let’s build your audience!

Why choose Hoola’s WhatsApp widget

You can generate your widget easily within 3 steps, just use our generator above. If it doesn’t work, or you need any edits, give us a call!

  1. Ease of integration: Integrating Hoola's WhatsApp widget is straightforward. And, if you need assistance with integration, setup, or any changes on the widget, just reach out to us over WhatsApp or a call, and we'll help you get set up (yes, for free).
  2. Customization: Tailor the widget to align with your brand's aesthetics and messaging, ensuring a consistent user experience across your website.
  3. Direct communication: This widget opens a direct, real-time communication channel between you and your visitors on a platform they already use and trust, enhancing customer engagement.
  4. Automation with AI: Automate responses during high-traffic times or outside business hours, ensuring that customers always receive timely assistance.
  5. Analytics and insights: Gain valuable insights from customer interactions to refine your support and marketing strategies, improving your overall customer engagement.

What is a WhatsApp widget?

A WhatsApp widget is a handy feature that you can add to your website. It guides your visitors into chat to contact you on your WhatsApp for Business channel for either support or marketing purposes.

Think of it like a direct line to you for anyone browsing your site. Users can ask questions, get information, and talk to you just like they would in a friendly WhatsApp conversation.

How does a WhatsApp widget work?

A WhatsApp widget is a line of code that you’ll integrate on your website. For Hoola, it’s a compact, floating bubble with a CTA like "Chat with us" or "Get Support", that forwards users from your website to your WhatsApp messenger.

This widget is generated through a WhatsApp widget generator, like you’ll find on this page. This generator helps you tailor the widget to match your own brand colour, set the initial message, and customer your pre-filled message before it generates the code needed for integration.

Once the code is generated and embedded into your website's HTML, your WhatsApp Widget is active and ready. As visitors browse through your website, the widget remains visible and accessible, always ready to transport them into a WhatsApp chat with your business at the click of a button.

It essentially acts as a WhatsApp chat button, creating a direct, real-time communication channel between you and your website visitors, which is invaluable for enhancing customer engagement and satisfaction.

Where to integrate your WhatsApp widget

A WhatsApp widget is a handy feature that you can add to your website. It guides your visitors into chat to contact you on your WhatsApp for Business channel for either support or marketing purposes.

Think of it like a direct line to you for anyone browsing your site. Users can ask questions, get information, and talk to you just like they would in a friendly WhatsApp conversation.

Shopify Logo integration with Hoola.

Shopify

Easily integrate your WhatsApp widget onto your Shopify store.

Woocommerce Logo integration with Hoola.

WooCommerce

Easily integrate your WhatsApp widget onto your WordPress store.

Hubspot Logo integration with Hoola.

HubSpot

Easily integrate your WhatsApp widget onto your HubSpot site.

Benefits of using a WhatsApp widget

Adding a WhatsApp chat feature to your website with Hoola brings many benefits for online shops, retail stores, and customer support, marketing, and sales teams. Let’s look at these perks:

Benefits for E-commerce

Online stores that help customers right away usually sell more because people like getting help fast. Hoola's WhatsApp widget incentivizes customers to move to WhatsApp to ask questions and get answers quickly from customer support. This keeps them interested and makes them more likely to buy something in the same moment.

Chatting with live support agents feels personal and is valued by the customer. It’s a friendly way to shop and keeps people active in the buying decision, which tends to bring them over the edge.

Benefits for Retail

If you run a retail business and want to make shopping more personal for your customers, using a WhatsApp widget can really help. It puts WhatsApp right on your website, making it super easy for people to start talking to you.

When users can chat and get their questions answered right away, they stick around longer and get a better look at what you're selling. They're also less likely to give up on their shopping cart. With Hoola's widget, a quick chat could be what turns someone just looking around into someone who buys something.

Benefits for customer support

Your customer service team can quickly help customers using the WhatsApp widget. It cuts out long email waits and phone call holds. Instead, customers get fast, easy messaging.

People like using WhatsApp because it's simple and they know it well. It helps them keep in touch with your business, even if they leave your website. And no matter where they are or what language they speak, the widget works the same on computers and phones. This means everyone gets help easily and quickly.

Benefits for your marketing team

Your sales team can really benefit from using the WhatsApp widget. It helps you sell products quickly because it lets you answer customer questions right away. This can convince people to buy on the spot and help boost your sales.

The widget makes shopping easy and friendly, giving customers a hand whenever they need it while they shop. Getting their contact details is smooth too, just a natural part of the chat. This means you can easily follow up, keeping them interested and coming back for more.

Your live chat widget with the WhatsApp Business App or API

Adding a WhatsApp live chat widget to your site makes talking to customers easy and quick. It's a straightforward way for them to get help, ask about your products, or share their thoughts with you. Instant chat is what people expect these days, and this widget delivers it, making sure conversations with your brand are a breeze.

If you're keen on getting the most out of WhatsApp for business, teaming up with Hoola can make things a lot simpler. We know our way around the WhatsApp Business API, so you can get set up without fuss and start chatting with customers right away. Hoola helps you respond faster, keep your customer list in order, and personalize chats to each customer. You can grow your business with WhatsApp, in seconds, by improving your customer experience.

For eCommerce & Retail

Want to get the most out of your WhatsApp widget? Use Hoola.

Start with WhatsApp for support, grow with sending broadcasts to your users and scale by connecting all your channels like Email & Voice in one easy-to-use tool.

Frequently asked questions

Can you use WhatsApp for live chat?

Yes, WhatsApp can be used for live chat through its Business API or by integrating a WhatsApp widget on your website, allowing real-time communication with customers.

How to integrate a WhatsApp widget on my website?

To integrate a WhatsApp widget, sign up for a WhatsApp Business API provider or a widget service, configure your settings, and then embed the provided code snippet into your website's HTML where you want the widget to appear.

What are the benefits of using a WhatsApp widget for customer service?

Yes, we are actively working on a native Shopify integration and app. As of right now, we connect to your store and import customer activity into Hoola, which you can do with several other webhooks (like WooCommerce & HubSpot).

How does a WhatsApp widget improve customer engagement in marketing?

A WhatsApp widget improves customer engagement by providing a familiar and convenient way for customers to interact with your brand, facilitating immediate responses to queries, and nurturing ongoing conversations that can lead to improved sales conversions and customer loyalty.

How to track customer interactions through a WhatsApp widget?

Tracking customer interactions through a WhatsApp widget can be done by integrating the widget with customer relationship management (CRM) software (such as Hoola), enabling the collection, analysis, and management of customer communication data for improved service and marketing insights.