“25% of our revenue comes now from WhatsApp, and our customers love it. It’s been our best decision this year.”
Ana, eCom Founder
WhatsApp Marketing for D2C Brands
Get more return from your D2C eCommerce Brand. Launch products, send personalized campaigns and create marketing automations designed to convert your community, all on WhatsApp.
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The best retail brands engage
their customers using Hoola.
their customers using Hoola.
Attribute 25% of revenue to a single welcome flow
In 90 days, and an average ROI of 23X later, Banoffee lets the results speak for themselves. A widget triggers a welcome flow that segments and converts contacts.
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Recommend products to drive revenue from support
Automate product recommendations or let human agents jump in to share expertise and point people to the product that they will love most.
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WhatsApp community generates €18.2 per recipient
The same campaign that had an ROI of 49X and created a flow of foot traffic to physical retail locations.
Use cases
Why use WhatsApp in your D2C marketing strategy?
Give your eCommerce brand a new channel
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Launch your products
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WhatsApp quizzes & surveys
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Create your WhatsApp community
See also:
WhatsApp for Retail
Product demo
See how Hoola works
Take 2-minute to see our features: inbox, Klaviyo property sync, skills library & Shopify triggered automations.
Attributed revenue
21%
Conversation rate
15%
Overall ROI
22X
Testimonials
What our users say
“25% of our revenue comes now from WhatsApp, and our customers love it. It’s been our best decision this year.”
Ana, Founder
Banoffee BCN
“WhatsApp is our #1 Priority for 2024, it has 10X our customer experience”
Riki, Head of Growth
P.J. Lobster
“This changes the game, we’re adding WhatsApp to ALL our stores asap”
Julio, CEO
Gravitas Partners
“Nuestros clientes nos pedían más cercanía y personalización, con Hoola puedo escalarlo sin tener que escalar mi equipo.”
Ricardo, Founder
Grippadel
“Hoola nos acerca a los clientes de nuestras tiendas de una forma y con un impacto que no habíamos sido capaces de conseguir hasta ahora.”
Angels, eCom & Brand
Fina Garcia
“Hoola es lo más potente que le ha ocurrido al eCommerce desde que salió Shopify.”
Jesús Orozco, CEO
Consultoria.io
Resources
Growing your Retail Brand (with WhatsApp)
Create a WhatsApp QR & click-to-chat link
Add your WhatsApp chat-in link to your Facebook page or Instagram bio. And add your QR Code to marketing material or website sections to guide people into your WhatsApp channel.
Generate your WhatsApp Website Widget
Generate your WhatsApp widget to embed your link into a click-to-chat button to add directly to your website and any shopsystem.
Shopify
Klaviyo
Zapier
Frequently asked questions
You can get started today! Just schedule a demo with us to see how we can work with your business. We look at the setup you currently have, and give you advice & insight on the potential for your business!
We have the expertise & resources in-house to help you get started & start scaling right after. A WhatsApp widget is one thing, but it's not enough to be of great assistance to customers, give them a better experience, and also use automations to grow your business or save time. Pick wisely! (We can also call about this)
An established retail or eCommerce brand, or similar online business. With established, we mean that you have some traction, so more than 10k website traffic, and/or more than € 50k revenue / month. From those benchmarks and up, we notice the highest impact from the AI support agent & most uplift in revenue!
The main restriction for using WhatsApp for business purpose comes from the WhatsApp commerce policy, this prohibits business selling alcohol, firearms, medical products, dating, gambling and among other industries (see link).
